Wednesday, June 8, 2011

The Lost Art of Showing Kindness

Be kind and merciful. Let no one ever come to you without coming away better and happier.” (Mother Teresa)
We know life is not always a bed of roses and many of us get caught from time to time, by the thorny parts of life. Sometimes an angel in the guise of a friend, or loved one or even a complete stranger for that matter, comes along to rescue us or helps ease our burden by listening to our plight. It may not have been a grand gesture or a big thing that this person did or said but they helped us, when we needed it most.

How many times do we wish after a situation like this, that we had taken the time to thank that person properly for the kindness they showed us. Sometimes circumstances prevent us from showing our gratitude at the time and the opportunity of thanking them passes by and then before we know it, so much time has elapsed that the kindness has been all but forgotten and we have not made the effort to thank them. It can be tricky finding a way to thank complete strangers, but it is possible if we take the time and effort.

There is a lovely true story about Charles Plumb, who was a US Navy jet pilot in Vietnam. After 75 combat missions, his plane as destroyed by a surface-to-air missile. Plumb ejected and parachuted into enemy hands. He was captured and spent six years in a communist Vietnamese prison. He survived the ordeal and now lectures on lessons learned from that experience.
One day, when Plumb and his wife were sitting in a restaurant, a man at another table came up and said, “You’re Plumb! You flew jet fighters in Vietnam from the aircraft carrier Kitty Hawk. You were shot down!”

“How in the world did you know that?” asked Plumb.
“I packed your parachute,” the man replied. Plumb gasped in surprise and gratitude. The man pumped his hand and said, “I guess it worked!”
Plumb assured him, “It sure did. If your chute hadn’t worked, I wouldn’t be here today.”

Plumb couldn’t sleep that night, thinking about that man. Plumb says, “I kept wondering what he might have looked like in a Navy uniform: a white hat, a bib in the back, and bell-bottom trousers. I wonder how many times I might have seen him and not even said ‘Good morning, how are you?’ or anything because, you see, I was a fighter pilot and he was just a sailor.”
Plumb thought of the man hours the sailor had spent on a long wooden table in the bowels of the ship, carefully weaving the shrouds and folding the silks of each chute, holding in his hands each time the fate of someone he didn’t know.

Now, Plumb asks his audience, “Who’s packing your parachute?” Everyone has someone who provides what they need to make it through the day. Plumb also points out that he needed many kinds of parachutes when his plane was shot down over enemy territory-he needed his physical parachute, his mental parachute, his emotional parachute, and his spiritual parachute. He called on all these supports before reaching safety.

With family and friends, it is much easier to say thank you and to show your gratitude, yet surprisingly, many people forget to do this. Sometimes in the daily challenges that life gives us, we miss what is really important. We may fail to say hello, please, or thank you, congratulate someone on something wonderful that has happened to them, give a compliment, or just do something nice for no reason.

I like to think that developing positive relationships is like a bank account. We all make deposits and withdrawals. The deposits are the things we do to help someone, like a simple gesture of cleaning the kitchen up or taking them out to dinner or lunch. Withdrawals are when we need a favour or help and the other person does this for us out of the goodness of his or her heart (or maybe a little prompting in the case of our spouse or partner). In positive relationships, it’s always best to be on the credit side – to have made more deposits than withdrawals and if this is not the case, then it is very unlikely that both people in the relationship are happy.

Showing kindness and gratitude seems to me to be a lost art, don’t you think? Reading and hearing horrible stories of the verbal or physical cruelty that humans can inflict upon one another at home, or in business, on the road and even in schools is appalling and it would be very easy to become despondent about the lost art of good manners, thoughtfulness and kindness. Whatever happened to the adage that our mothers constantly repeated to us, ‘do unto others as you would have them do unto you”? Yes, what has happened to the simple act of showing kindness?

One person can make such a difference to someone else’s life and believe it or not, to thousands of other people too. Ann Herbert may be an unknown name to you, but Ann started something big by one simple action. In 1982, in a restaurant in Sausalito, California, Ann wrote the following words on a place mat, “practice random acts of kindness and senseless acts of beauty.” Sounds simple and inconsequential don’t you think? Before long, it spread to bumper stickers and for some reason the simplicity appealed to many people and the practice of random acts on kindness became a world-wide phenomenon. From this one action grew mass action. True stories and books were written about random acts of kindness which has continued unabated since that fateful day in 1982 when one person made a simple but remarkable statement.

I am in awe of the number of ordinary heroes within our midst. Yes it might seem like an oxymoron to talk about ordinary heroes because a hero after all is someone venerated for heroic acts like putting their life at risk in order to save someone else’s life or many lives. Ordinary heroes, on the other hand, are more common but in my mind, every bit as heroic in the real sense of day to day living.

She or he is the kind of person that gets on and does a job without any fuss. Often they are the first to put up their hand for a new task, nothing is too much trouble and it seems as if they infinite time to go around. Now we know of course, that they have busy lives too, but somehow these people magically make time for other people and put their own needs second. If you talk to such a person they will tell you that they get more out of life by helping someone else and showing kindness to others, than if they had just gone on with their own lives. Debi Mazar puts it this way:

A hero is somebody who is selfless, who is generous in spirit, who just tries to give back as much as possible and help people. A hero to me is someone who saves people and who really deeply cares.

There are so many people around us who are ordinary heroes. Let's celebrate these people by showing our appreciation for their actions and kind words. We all benefit by showing gratitude and not only do we make someone's day by this simple thing, but we feel better about ourselves too.

Appreciation is a wonderful thing: it makes what is excellent in others belong to us as well.” (Voltaire)







Karon Graham

Wednesday, June 1, 2011

If You're an Optimist, You're Not Alone!

Don’t you love it when a plan comes together? A plan as simple as organising a day out with your family or cooking a great meal or more significantly, organising a special surprise birthday party or escaping to your favourite holiday getaway can make your day and put you on top of the world, so long as, all goes well. Why the proviso? English poet, Robert Burns once wrote:

The best laid schemes of mice and men oft go awry…”

Yes, sometimes our best laid plans can come unstuck and in spite of our best efforts, all does not go well. Making the best of a bad situation is often all that’s left for us to do, because the situation is, what it is. I recently came across some funny statements made on actual insurance claims that give some indication of how bad a day can go in the blink of an eye (apparently). In the drivers own words:

Coming home I drove into the wrong house and collided with a tree I don't have.”
“I had been shopping for plants all day and was on my way home. As I reached an intersection, a hedge sprang up, obscuring my vision and I did not see the other car.”
“As I approached the intersection a sign suddenly appeared in a place where no sign had ever appeared before, making me unable to avoid the accident. “

"The guy was all over the road. I had to swerve a number of times before I hit him."
"I was thrown from my car as it left the road, and was later found in a ditch by some stray cows."
And my favourite:
“In my attempt to kill a fly, I drove into a telephone pole.”

I am a self confessed optimist and always try to look on the bright side of life. I have discovered though, that I am not the only one who thinks this way. Hard to believe that in this day and age of instant bad news, 24/7 and despite the barrage of bad news, it appears that most of us believe that things will turn out okay. While the world around us might be disintegrating, our personal view of our own life is still amazingly optimistic. Rather ironic don’t you think or maybe not. Maybe we are just far more complacent about our own personal circumstances than those of people around us.

I was heartened to read in a recent article by Tali Sharot in the June 6, Time magazine, called ‘The Optimism Bias’, that most of us are optimists. It turns out that we are hardwired to be this way, because of the evolution of our brain over time. Recent research shows that we expect things to turn out better than they wind up being and we seriously underestimate the chances of bad things happening to us, while we tend to overestimate good things happening to us and our family.

The fact that we believe the future will be much better than the present is called the ‘optimism bias’ according to Sharot and transcends all races, religion, socioeconomic status and cultures. This optimism bias actually protects us and inspires us and gives us hope. This faith helps motivate us to achieve our goals. No wonder our vision of our future is rosier than the reality of the situation. Take for example our perception of our own driving ability. Did you know that 93 percent of people surveyed believed that they were in the top 50th percentile for driving ability? Perhaps not so surprising given some of the statements made on the insurance claims up above.

Scientific evidence shows that where people are more optimistic, their chances of recovery from serious illness are more positive that those people who are pessimistic. According to Sharot, a study conducted with heart-disease patients showed that optimistic patients were more likely to take vitamins, eat low-fat diets and exercise and were more likely to reduce their overall coronary risks. A study of cancer patients revealed also, that pessimistic patients were more likely to die within eight months than optimistic patients of a similar age, status and health conditions. These studies beg the question,” Can optimism change reality?” Well according to another study conducted with students, it seems we can effect change in our reality.

Cognitive neuroscientist, Sara Bengtsson found that students’ brains responded differently to the mistakes they made depending on whether they were primed with certain words. She found that when she induced certain expectations with college students by using words such as ‘smart’,’ intelligent’ and ‘clever ‘just before asking them to perform a test that these students performed better than those students who heard words like ‘stupid’, and ‘ignorant’ before their test. Not surprisingly then, students performed better after hearing an affirmative message and she found that the brain activity was greater after a word like clever was used because the student was primed to perform well. When the word stupid was used, the brain expected to do poorly and did not show signs of surprise or conflict when it made an error.

Interestingly, the research shows that optimists work longer hours and tend to earn more. What are the implications of all of this information? Well as Sharot argues, the good news is that awareness of our optimism rarely shatters the illusion. I guess we are just better prepared for any eventuality. The glass remains half full, because we still believe that we will remain healthy, yet most of us take out health insurance and while for some of us the sun is always shining, we still take an umbrella with us, just in case.

Life’s not perfect but as Nicholas Butler points out:

Optimism is essential to achievement and it is also the foundation of courage and true progress.

Karon Graham